1. If you need to return and replace the household appliances which have been opened, please contact the original factory to issue the identification test sheet
2. Submit the return application within 7 days after signing the goods, and the courier will contact you within 2-3 days to arrange for the goods to be retrieved
3. The goods are returned for inspection, and the inspection sheet must be attached
4. If the returned goods are short of parts and affect the secondary sales, the refund operation will be suspended temporarily. Feiniu will quote according to the status of the goods. After that, the customer service personnel will contact you for instructions and refund the remaining amount after deducting the expenses from the order,Or you can cancel the return application; if the return conditions are met, the refund will be completed within 1-2 working days after the goods are retrieved
5. Return the goods through the online payment order. After the goods are returned and inspected correctly, the mall will submit a refund application. The actual payment will be returned to your original payment method according to the operation time of each bank. If you use cod, please click.The refund account will be provided when the goods are returned, and the refund will be remitted to your bank account after the goods are returned and inspected
